![]() ![]() If this cert has changed at your local SAML setup, it must be updated in Handshake as well. Verify that your "Fingerprint" value in Handshake SSO Preferences matches the x509 cert you are using. Please check your fingerprint and update accordingly.įailed to validate the SAML response. This is likely due to a bad fingerprint/x509 cert. If that is correct, make sure you don't have the NameID Format field populated if you selected "Attribute" for "Identifier Lookup Mode". Verify that you have the correct "Issuer" value in Handshake SSO Preferences. ![]() Sorry, we couldn't find your school's system from your login. Seems likely the config has an incorrect value for that field No auth_information was found matching the saml_issuer. If returning an attribute (such as urn:oid:1.3.6.1.1.1.1.6 ), make sure you select "Attribute" for "Identifier Lookup Mode" and populate with the correct value. Verify your NameID format setting in Handshake SSO Preferences matches your local SAML configuration. ![]()
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